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16 Steps For ISO 9001:2008 Certification
1.        Top Management must take a firm decision to implement Quality Management System based  
on ISO 9001:2000 standard.

2.        Top Management must allocate proper resources to implement the above decision.

a. Human Resources (Management Representative {ISO coordinator} & Core Team to
“prepare, implement, maintain & improve” the Quality System)
b. Time (minimum two to three hours per day (of core team) for initial three months till achieving  
ISO Certification & afterwards at-least one to two hours per week (like every Saturday - of  
core team).
c.  Financial Resources. (Fees / charges for Trainings, documentation / consultancy (if
outsourced) & ISO Certification / audit charges.

3.        Form a core team comprising minimum two employees (one senior & one junior) from each
department and appoint one member of core team as a Management Representative (MR - ISO
coordinator) to co-ordinate all ISO 9000 related activities. (Which is mandatory as per
ISO standard)

4.        Establish a Training Plan.

a. Awareness Training for all employees (as it is a team work and all employees are part
of Quality Management System).
b. Documentation training for core team &
c. Internal Auditors training, to at-least three to four members of core team. [For training
Contact: “Quality Management Institute” E-mail:

5.        Implement training plan / Conduct in-house (within your company) training seminars OR send
your employees to attend open house training seminars (outside your company which
are open to all) for above mentioned training seminars.
a. Awareness Training for all employees &

b. Documentation training for core team.

6.        Review the Existing Business Systems in your organisation in comparison with ISO 9001
requirements. (Gap analysis exercise)

7.        Formulate Quality Policy [Guiding document] and Quality Objectives [functional / departmental
targets / goals]

8.        Formulate Six Mandatory Quality Procedures required by ISO 9001:2008 standard.

9.        Formulate other Quality Procedures (QP), process flow charts (QFC), departmental work
instructions (WI) & other documents [i. e. forms / formats & etc. (QR, FM, FILE, REG., etc.)]
required to conduct the company operations and complete the “Quality Manual”.

10.       Implement the Newly established “Quality Management System” from a planned / fixed date.

11.        Arrange for “Internal Quality Auditors Training” to at-least three to four members of Core
Team. (Develop Self Assessment Capability)

12.        Conduct first Internal Quality Audit. (After a gap of at-least 30 days from the date of
implementation of system).

13.        Make Application for certification to Certification Body (Submit Manuals for Approval
(Documentation review / audit. Pay Initial Certification charges to Certification Body at-least
one month in advance.) [For certification contact : E-mail: ]

14.        Conduct first Management Review Meeting and then call Certification Body for conducting
on-site audit of your Quality System.

15.        Initial Audit / Assessment by Certification Body and receiving “Recommendation Letter”,
(like a provisional certificate) at the time of closing meeting. (if CB feels that your
organizations QMS is conforming to ISO 9001 requirements)

16.        Receive original Certificate from Certification Body. (normal time frame - within 21 to 30 days
from date of recommendation letter)

Note:   After certification, Certification Body carries out surveillance audits after every nine months.
[0-9-18-27-36] and re-certification audit (after three years).

Six Sigma Quality Management Institute
An ISO 9001:2008 Certified
(Six Sigma Trainings & Certification - Green Belt & Black Belt,
ISO 9001 QMS, ISO 14001 EMS, TS 16949 Automotive,
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Tel.: 022-2060-0691 (9am to 5pm - Monday to Friday), E-mail:
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